Why start with a paid audit?+
A storefront symptom can begin in product data, tracking, theme logic, an app, a sales channel, shipping, or process. The audit pays for the work required to determine what is actually happening and leaves you with a roadmap you can use whether or not Proper Commerce implements it.
Is implementation included in the audit?+
No. The audit includes investigation, evidence, priorities, and recommendations. Implementation is separately scoped so the cost, dependencies, and definition of done are clear.
Can you guarantee higher sales or conversion?+
No. Revenue and conversion depend on traffic, product-market fit, pricing, merchandising, creative, market conditions, client decisions, and other factors. Proper Commerce commits to the stated diagnostic, implementation, testing, and operating deliverables—not a guaranteed financial result.
Do you replace our developer, agency, or marketing team?+
Usually not. Proper Commerce can coordinate with existing specialists, clarify ownership, and identify where a developer, analyst, email specialist, or another expert is needed. The goal is to make the work function as one operation.
What access do you need?+
Access depends on scope. After an agreement is signed, the minimum permissions required are requested through Shopify Partner collaborator access and named user accounts where possible. Shared owner passwords are not requested.
Do you work with Shopify Plus?+
Potentially, when the scope fits and does not require a large enterprise replatforming or specialized architecture program. Complex Plus work may require a partner agency or specialist.