Planning for peak season? Review the operation before changes stack up.

Services

Three stages. One accountable operating method.

Diagnose the operation, implement one clearly defined outcome, and add an ongoing cadence only when the business has a real recurring need.

01 / Diagnose7–10 business days

Commerce Operations Audit

See the whole operation before deciding what to change.

A structured review of the storefront and the systems around it, with evidence, priorities, and a practical 30/60/90-day roadmap.

  • Current-state scorecard
  • Evidence-backed findings
  • Top three priorities
02 / ImplementUsually 2–3 weeks

Focused Commerce Sprint

Resolve one high-priority outcome through controlled delivery.

One defined operational outcome, implemented through scope, backup, build, approval, testing, release, and handoff.

  • Current and target state
  • Controlled implementation
  • QA and verification evidence
03 / OperateInitial 90-day term

Fractional Shopify Operations

Create operating continuity without another full-time hire.

Ongoing store governance, launch readiness, monitoring, QA, and prioritized improvement through a defined monthly cadence.

  • Monthly store-health review
  • Prioritized operating backlog
  • Planned release cadence

Where to begin

Choose the smallest engagement that creates real clarity.

01

“Something is wrong, but we do not know what matters first.”

Begin with the Commerce Operations Audit. It establishes the evidence and priority order.

Review the Audit
02

“The outcome is defined, and we need controlled implementation.”

A direct sprint can be considered, but discovery still validates the current state, dependencies, and acceptance criteria.

Review the Sprint
03

“We need ongoing ownership after a successful project.”

Fractional Operations creates a planned review, release, QA, and reporting rhythm without unlimited support.

Review Fractional Operations

Operational coverage

The customer experiences one brand, even when the work crosses many systems.

The exact scope is selected for the business context. A broad list is not a promise that every system belongs in every engagement.

StorefrontCatalogMerchandisingGoogleTikTok ShopKlaviyoMeasurementShippingReturnsAppsLaunch QAChange control

Service questions

Boundaries are part of a well-run engagement.

Why start with a paid audit?

A storefront symptom can begin in product data, tracking, theme logic, an app, a sales channel, shipping, or process. The audit pays for the work required to determine what is actually happening and leaves you with a roadmap you can use whether or not Proper Commerce implements it.

Is implementation included in the audit?

No. The audit includes investigation, evidence, priorities, and recommendations. Implementation is separately scoped so the cost, dependencies, and definition of done are clear.

Can you guarantee higher sales or conversion?

No. Revenue and conversion depend on traffic, product-market fit, pricing, merchandising, creative, market conditions, client decisions, and other factors. Proper Commerce commits to the stated diagnostic, implementation, testing, and operating deliverables—not a guaranteed financial result.

Do you replace our developer, agency, or marketing team?

Usually not. Proper Commerce can coordinate with existing specialists, clarify ownership, and identify where a developer, analyst, email specialist, or another expert is needed. The goal is to make the work function as one operation.

What access do you need?

Access depends on scope. After an agreement is signed, the minimum permissions required are requested through Shopify Partner collaborator access and named user accounts where possible. Shared owner passwords are not requested.

Do you work with Shopify Plus?

Potentially, when the scope fits and does not require a large enterprise replatforming or specialized architecture program. Complex Plus work may require a partner agency or specialist.

A practical first step

Know what needs fixing before you spend more fixing the wrong thing.

Tell us what is changing, where the operation feels unreliable, and what deadline matters. We will confirm whether the Commerce Operations Audit is the right first step.

Start the Audit applicationAbout 3–5 minutes. No store credentials requested.